Koala Electrical was founded by Hamish Swarts, a highly experienced electrician who is dedicated to providing an honest and reliable service to address all things electrical, from a minor fault in an appliance to a brand new installation in a large scale business. Whatever the size of the project we always guarantee the expertise of a professional commercial electrician. Perth customers deserve to have a speedy solution and this is why we pride ourselves on always being available to answer your questions, provide a free quotation before we begin the work and talk through the various options available so we find the best one to meet your needs.
HONESTY
Our policy is one of transparency so when you employ the services of Koala Electrical there are no hidden surprises. We are loyal to our clients, find answers that work within your budget and there won’t be any unwanted additional costs once the work is completed. If in the rare circumstance a new problem is detected, we will speak to you first to discuss how best to proceed.
ABOVE AND BEYOND
While Koala Electrical is a highly professional set up we are also committed to an exceptional level of customer care and that means doing that little bit extra at no additional cost when required. If, for example, our customers are elderly and frail we will provide extra support, such as rewiring a kettle with a faulty plug or securing loose wiring. For us it’s not just about profit margins, but rather building a relationship with our clients that is based on mutual trust and genuine care.
CLEAN AND TIDY
Another promise we keep is ensuring your home or business is kept clean and tidy throughout our work. There is nothing worse than having a tradesman visit and leave a trail of mess and dust behind!
“I believe every property should be respected and if anything our clients tell us their place of work or home is cleaner than before we arrived,” Hamish Swarts, Director.
CUSTOMER SATISFACTION
Koala Electrical has earned a reputation for excellence because we strive for and always achieve outstanding results for all our clients who have chosen us as their residential or commercial electrician. Perth has many electricians offering similar services but our aim is to always be the best in our field and we won’t walk away from a home or business until both our customers and we ourselves are 100 percent satisfied the job is completed to the highest possible standard.